Terms and Conditions

Effective Date: 1st/ Jan/2026

Welcome to Viroh Store Kenya. These Terms & Conditions govern your use of our website virohstore.com and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.  

  1. General
  • Viroh Store Kenya operates an online retail platform offering electronics, tools, and related products.  
  • We reserve the right to update, change, or replace any part of these Terms & Conditions at any time.  
  • Continued use of the website after changes are posted constitutes acceptance of those changes.  
  1. Products & Descriptions
  • We strive to ensure all product descriptions, images, and specifications are accurate.  
  • Minor variations in color, packaging, or design may occur.  
  • Product availability is subject to change without notice.  
  1. Pricing
  • All prices are displayed in Kenya Shillings (KES) unless stated otherwise.  
  • Prices may change without prior notice.  
  • We reserve the right to correct pricing errors or cancel orders affected by such errors.  
  1. Orders & Payments
  • Orders are confirmed only after successful payment or payment confirmation.  
  • We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraud.  
  • Payment must be made in full before order processing and dispatch.  
  1. Delivery
  • Delivery timelines are estimates and may vary based on location and courier availability.  
  • Viroh Store Kenya is not responsible for delays caused by couriers or factors beyond our control.  
  • Customers must provide accurate delivery information.  
  1. Returns & Refunds
  • Returns and refunds are governed by our Return & Refund Policy.  
  • Refunds, where approved, are processed within 1–3 working days after inspection.  
  • Shipping fees are non-refundable unless the error is on our part.  
  1. Warranty & Liability
  • Warranty (if any) is limited to the terms provided by the manufacturer or supplier.  
  • Electrical and electronic items must be installed and used correctly.  
  • Viroh Store Kenya shall not be liable for damages caused by misuse, incorrect installation, or unauthorized repairs.  
  1. User Responsibilities

By using our website, you agree:  

  • Not to misuse the website or engage in fraudulent activity  
  • Not to attempt to gain unauthorized access to our systems  
  • To provide accurate and truthful information when placing orders  
  1. Intellectual Property
  • All content on this website, including text, images, logos, and designs, belongs to Viroh Store Kenya.
  • Content may not be copied, reproduced, or used without written permission.
  1. Limitation of Liability
  • Viroh Store Kenya shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.  
  • Our maximum liability shall not exceed the value of the product purchased.  
  1. Governing Law
  • These Terms & Conditions are governed by the laws of the Republic of Kenya.
  1. Contact Information

 

For questions regarding these Terms & Conditions, contact us:

  • Company: Viroh Store Kenya  
  • Website: https://virohstore.com  
  • Email: info@virohstore.com  
  • Phone: 0715054151  
  • Location: Nairobi, Kenya  

By using virohstore.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.  

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